We offer a 100% Satisfaction Guarantee. If you are not completely satisfied, you may return your product within 30 days of delivery for a full refund or exchange. You do not need a return number or authorization to send in a return. 

*Exception to the 30-day return policy: Aside from trying on an item for fit (with protective undergarments), all clothing and soft good returns must be in new and salable condition, with original tags attached, and enclosed in the original packaging. Clothing and soft good items do not qualify for a return or exchange if they have been used, washed, or had the original tags removed. Special Note: All opened clothing items will be inspected upon receipt and a return/exchange may or may not be granted, at the discretion of management.

Return Instructions Please enclose a copy of your order receipt, with instructions noting whether you would like a return or an exchange. Returned items should be returned in their original product packaging. When requesting an exchange, please make sure to note any new sizes or flavors to ensure that you are sent the desired exchange item(s).

Please send your return information and merchandise to the name and address below. You are strongly encouraged to utilize a shipping service with tracking capability.

53X11 Coffee
Attn: Returns/Exchanges
4952 Whitefish Stage Rd
Whitefish, MT 59937

The original shipping fees are non-refundable, and the cost incurred on your return shipment is at your expense. However, the cost of shipping exchange items back to you will be covered by 53x11 Coffee.